There've been scattered reports of Dell Computer Co. laptops bursting into flames without warning, though there's been little urgency attached to the reports. But in a potentially catastrophic case ...

Some customers expect stores to run on pure magic with no understanding of how the real world actually works. So when a hurricane delayed one customers’ computer repair, instead of being understanding ...

The federal consumer unit could become an ally to Dell, which is pointing the finger at the exploding laptop's lithium ion battery unit. The Consumer Product Safety Commission has repeatedly found ...